The Plain Truth

We aim to make our terms and conditions super simple, to let you know what we do with your data, but also what we do with your customers data. Our terms will probably be very similar to yours, which is good to know should you have any questions in relation to the GDRP laws in Europe.

We need to collect the normal information you’d expect when signing up for a service. We won’t ever sell your data to a third party. We’ll only use it to email you information, updates to our terms or other marketing information we think is necessary. If you don’t wish to hear from us in regards to marketing and software updates, then you can simply uncheck that box when signing up. We do however, retain the right to email you information that requires your attention, such as software updates, billing etc. We do recommend you check the box to stay in touch with us, we have a lot of plans over the next few months to release super duper features. And you wouldn’t wanna miss out.

GDRP

We don’t store or touch your client data. Our quick form product will collect a customers name, email address and phone number and relay this to you. That information is held on our servers using the highest grade of security. We do not sell that information, we do not use it, we are not interested in it other than sending it to you. Our main notification software simply relays information from your own platform and shows some of it on your website. We’ll never display anything that could identify a customer of yours. All True would ever show is the following example: John S from New York just purchased this product. Occasionally, the district may be shown, i.e John S from Manhattan. This is based on the information that the customer has used to input as their main location in your platform. These notifications completely comply with GDRP and never put your customers at risk. Simply put – your customers can’t be identified through our software.

Usage

If you’re under 13, you can’t use True. If you’re under 18, but older than 13, please get consent from an older member before you use it.

Communications

You consent to receive communications from us electronically and agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. As a result of your registration for the Service, you may also receive certain commercial communications from true. You understand and agree that these communications are part of your registration, and that, to the extent required by law, you may opt out of receiving these communications at any time by either using the unsubscribe functionality or sending an email to team@true.com. Following such an opt-out, we may still communicate with you via email to the extent permitted by applicable law.

By placing your Order with BrightHaus, DBA as True, LLC,, via clicking “accept/purchase/pay now/complete order,” or by using the Services, you agree to be bound by this Agreement. If you do not agree with these terms, you should leave the BrightHaus, DBA as true, LLC, LLC website and discontinue use of the Services immediately.

Payment Policy

Payment is required before beginning the program/product or at the end of the trial period, as indicated on your Order form, and may be a one-time fee, or a monthly or other recurring fee, as applicable. Please check the details of your Order form or Order page for the information specific to your program/product. You agree to pay the amount agreed (including an additional fees on the Order form or Order page) and not to cancel this transaction with your bank or credit card company. BrightHaus, DBA as true, LLC, LLC is not responsible for any overdraft charges, over limit charges, or NSF fees charged by your bank or credit card company. Fees for Services may be pre-paid as indicated on the payment page. Failure to make an installment payment will result in suspension or termination of the Services. BrightHaus, DBA as true, LLC, LLC does not guarantee any specific results from use of the Services. BrightHaus, DBA as true, LLC, LLC does not make any representations or warranties as to specific outcomes or results.

Your Account

True reserves the right, in its sole discretion, to change the Terms under which the Site is offered. The most current version of the Terms will supersede all previous versions. true encourages you to periodically review the Terms to stay informed of our updates. If a revision to the Terms, in our sole discretion, is material, we will notify you by contacting you through the email address associated with your account. Use of the Services by you after any modification to the Terms constitutes your acceptance of the Terms of Use as modified.

Changes to the Terms

In order to use the Service, you must register for an account. By registering as a user of the Service, you agree to provide accurate, current and complete information about yourself as prompted (the “Registration Data”) and maintain and promptly update the Registration Data to keep it accurate, current and complete. If you provide any information that is inaccurate, not current or incomplete, or true has reasonable grounds to suspect that the Registration Data is inaccurate, not current or incomplete, true may deny you access to the Service, or terminate your account, at its sole discretion. You must be 18 years or older or the age of majority in the jurisdiction where you reside or from which you use this Service. If you register an account for the Service on behalf of an entity, such as your employer, the entity shall be the Account Owner. If you are registering on behalf of an entity, you represent and warrant that you have the authority to bind that entity to this Terms of Service and our Privacy Policy. If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that true is not responsible for third party access to your account that results from theft or misappropriation of your account. true and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion. You agree to (a) never to use the same password for the Service that you use or have ever used outside of the Service; (b) keep your Username and Password confidential and not share them with anyone else; (c) immediately notify true of any unauthorized use of your username and password or account or any other breach of security; and (d) use only your own username and password to access the Service’s Restricted Areas. true cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

General Release

In no event shall BrightHaus, LLC DBA True be liable for any special, exemplary, indirect, incidental, consequential or punitive damages of any kind or nature (including, without limitation, lost business or lost profits other than fees payable to BrightHaus, LLC DBA True, or lost records or data, whether or not the possibility of such damages was disclosed or is reasonably foreseeable by such party, and whether in an action based on contract, warranty, tort or otherwise. Client agrees that for and in return for sufficient, good and valuable consideration for Website development services provided herein, the receipt and sufficiency of which is hereby acknowledged, do hereby release and forever discharge BrightHaus LLC, their agents, employees, successors and assigns, and their respective heirs, personal representatives, affiliates, successors and assigns, and any and all persons, firms or corporations liable or who might be claimed to be liable, whether or not herein named, none of whom admit any liability to the undersigned, but all expressly denying liability, from any and all actions, causes of action, lawsuits, claims and demands which I now have or may hereafter have, arising out of or in any way relating to any and all injuries and damages of any and every kind, to both person and property, and also any and all injuries and damages that may develop in the future, as a result of or in any way relating to the following: Website development services, programming services, technical writing services and any consulting that is related in any way to the business activities of Client. It is understood and agreed that this release of liability is made in full and complete settlement and satisfaction of the aforesaid actions, causes of action, claims and demands; that this release contains the entire agreement between the parties; and that the terms of this Agreement are contractual and not merely a recital. Furthermore, this release shall be binding upon the undersigned and his/her respective heirs, executors, administrators, personal representatives, successors and assigns. It is the Client’s responsibility to verify that all graphics, trademarks and/or text that BrightHaus, LLC DBA True inserts within the Client’s website, press releases, text links, directory listings, etc is legally owned by the Client, or that the Client has received permission from the rightful owner(s) to use. Client will hold harmless, protect, and defend BrightHaus, LLC DBA True and its employees from any liability or suit arising from improper use of such elements. We are not responsible for no increase in sales foot traffic, or business growth while using our software.

Cancellation/Refund Policy

You may cancel your Service at any time by contacting info@usetrue.com. There is no cancellation period, but you must cancel at least 5 working days before your next bill date to ensure our team have time to de-activate your account. No refunds can be given beyond this point. All of your data will be lost upon activation.

Free Trial offer

This offer (the “New 30-Days Free Trial Offer”), which is made to you by true (as defined in the true Terms and Conditions of Use), entitles you access to the true Premium Service (as defined in the true Terms and Conditions of Use) for a period of thirty (30) days from the moment that you activate such trial period by submitting your payment details (the “Free Trial Period”). By submitting your payment details, you accept the New 30-Days Free Trial Offer and (i) consent to us using your payment details in accordance with our Privacy Policy, (ii) acknowledge and agree to true Terms and Conditions of Use and these true Premium Service General Free Trial Terms and Conditions. If you decide that you do not want to become a paying user of the true Premium Service upon the lapse of the Free Trial Period, you have to terminate your Premium Service by the end of the Free Trial Period. You may only use this Free Trial Offer once. True reserves the right, in its absolute discretion, to withdraw or to modify this Free Trial Offer and/or the true New 30-Days Free Trial Terms and Conditions at any time without prior notice and with no liability.

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